At Bharat Medical Systems, we are committed to delivering your orders in a safe, timely, and reliable manner. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of our products.

1. Shipping Locations

We deliver across India to all major cities and towns. If you are placing an order from a remote location, please contact us to confirm delivery availability before completing your purchase.

2. Processing Time

  • Orders are typically processed within 2-3 business days after confirmation of payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • For custom or special orders, additional processing time may be required, and we will notify you accordingly.

3. Delivery Timeframes

  • Standard delivery within India typically takes 5-7 business days from the date of dispatch.
  • Delivery times may vary based on your location, product availability, and shipping partner policies.

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions, public holidays, or logistical delays.

4. Shipping Charges

  • Shipping charges will be clearly displayed during the checkout process or communicated directly when placing an order via phone or email.
  • For bulk or large orders, shipping charges may vary based on the size, weight, and destination of the shipment.
  • Free shipping may be available for certain products or promotional offers, as stated on our website.

5. Order Tracking

Once your order has been dispatched, we will provide you with a tracking number (if applicable) so you can track the status of your shipment.

If you do not receive your tracking details, please contact us at bmsmadras@gmail.com or call +91 98402 12531 for assistance.

6. Delivery Partners

We partner with trusted courier and logistics providers to ensure that your order reaches you safely and on time. Delivery partners may vary depending on your location and the type of product ordered.

7. Packaging

We ensure that all products are securely packaged to prevent damage during transit. However, if you receive a package that is visibly damaged, please refuse to accept the delivery and contact us immediately.

8. Delivery Issues

In case of any issues with the delivery of your order:

  • If the package is delayed, lost, or not delivered, please contact us at bmsmadras@gmail.com or call +91 98402 12531.
  • If you receive the wrong product or a damaged product, please refer to our Return & Refund Policy for further instructions.

9. Responsibility After Delivery

Once the order is delivered to the shipping address provided, the responsibility for the product lies with the customer. Bharat Medical Systems is not liable for any loss, theft, or damage that occurs after the delivery has been made.